Samco Star - Back Office - Support | Samco https://www.samco.in/help-support Need help and Support? Browse our support categories and find articles, videos, training, and tutorials on Samco’s products and services. Wed, 11 Dec 2024 07:07:30 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.14 https://www.samco.in/help-support/wp-content/uploads/2025/03/favicon.ico Samco Star - Back Office - Support | Samco https://www.samco.in/help-support 32 32 How is the Buy Average Price Calculated in Samco Star Backoffice? https://www.samco.in/help-support/article/how-is-the-buy-average-price-calculated-in-samco-star-backoffice/ https://www.samco.in/help-support/article/how-is-the-buy-average-price-calculated-in-samco-star-backoffice/#respond Thu, 12 Nov 2020 11:17:58 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=6857
If you trade in the same stock multiple times, you will notice the buy average price of your holdings or positions changing. This is because each time you buy the same stock, the buying price gets averaged. This average price is derived from the weighted average accounting method
You can check the buy and sell average price of stocks you traded from the P&L Statement which is available in Samco Star BackOffice, Samcoe App, and Samco Web in My Holdings.
The buy average calculation of your holdings will exclude intra-day trades. In case you sell your holdings and then buy it back the same day, the difference will be considered an intraday profit or loss, and your holding's buy average will remain unaffected.
To understand the weighted average accounting method assume you made the below buy trades.
So the buy average will be Rs.14.58 (i.e Total amount invested divided by the Net QTY)
In case you need a statement with any other accounting method, you can contact our funds' department on 022-22227777 or raise a ticket on support helpdesk in Funds/Accounts/Contract Note related Issues.

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Annual Financial Review of Clients trading in Derivatives Segments https://www.samco.in/help-support/article/annual-financial-review-of-clients-trading-in-derivatives-segments/ https://www.samco.in/help-support/article/annual-financial-review-of-clients-trading-in-derivatives-segments/#respond Thu, 08 Sep 2016 16:37:34 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=835 As per SEBI Circular MIRSD/SE/Cir – 19/2009 dated December 03, 2009 it is mandatory for clients who opt to trade in derivatives segment (NSE – FO, BSE – FO, CDS, MCX) to give their financial details i.e. their income and the proof of income at the time of account opening. […]

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As per SEBI Circular MIRSD/SE/Cir – 19/2009 dated December 03, 2009 it is mandatory for clients who opt to trade in derivatives segment (NSE – FO, BSE – FO, CDS, MCX) to give their financial details i.e. their income and the proof of income at the time of account opening. These financial details of the clients are to be reviewed by the broker annually as a compliance requirement. A client who wishes to continue trading in any of the derivatives segment has to update his / her financial details with the broker annually. The complete list of documents for opening an account can be checked on the SAMCO Knowledge Center.
The documents that can be accepted as income proof are:-

  1. 6 Months Bank Statement
  2. Salary Slip
  3. Demat Holding Statement
  4. Copy of ITR Acknowledgement
  5. Copy of form 16 for Salaried Employees
  6. Net worth Certificate obtained from a Chartered Accountant
  7. Any other certificate or document demonstrating your financial net worth

We at SAMCO understand the difficulties clients face to courier hard copies of the documents. Hence, we have given an upload option in SAMCO Star Back Office. You need to follow these simple steps :-

Step 1 : Login to your SAMCO Back office by visiting star.samco.in
Login to SAMCO STAR
Login to SAMCO STAR

Step 2 : Click on “PROFILE” button from Back office menu options.

SAMCO STAR - Profile Section
SAMCO STAR – Profile Section

Step 3 : Select the respective details from the menu options under “Financial Forms”. you need to select your income range and a supporting proof for the same

  • Income Range – Select your annual income range in this option
  • Income Proof being furnished – Select the document that you wish to update from the drop down menu

After you are done with selecting the respective options from the drop down menu click on “Choose Files”.

Uploading your financial proof documents
Uploading your financial proof documents

Step 4 : Select the Income Proof you want to upload from your computer and click on Open. Please note the proofs have to be either in PDF format or an Image format. (Allowed file formats: pdf, png, jpg, jpeg)

Uploading your financial documents
Uploading your financial documents

Step 5 : Ensure you have uploaded the correct files and wait for the file upload to finish.

Checking your uploaded financial documents
Checking your uploaded financial documents

Once the documents are uploaded, our KYC team will verify them and notify you if there is any deficiency found in the uploaded documents.

Upload Your Income Proof Now

Annual Finacial Review of Clients Trading in Derivatives segments

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How to place STOCK SIP via Star Backoffice? https://www.samco.in/help-support/article/samco-star/ https://www.samco.in/help-support/article/samco-star/#respond Thu, 03 Nov 2022 07:55:57 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=20863 Stock SIP is a simple way to invest in equities. It allows investors to acquire stocks in a systematic (quantity-based) way on a regular basis (monthly). It is the best investment strategy for long-term investors as it enables them to take advantage of the market’s unpredictability by implementing a disciplined […]

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Stock SIP is a simple way to invest in equities. It allows investors to acquire stocks in a systematic (quantity-based) way on a regular basis (monthly). It is the best investment strategy for long-term investors as it enables them to take advantage of the market’s unpredictability by implementing a disciplined investing plan.

The easiest way to invest in stocks periodically and create wealth in the long term is by the means of the Stock SIP feature available on the Samco Star Backoffice. It helps you make the best of the unpredictable market by adopting a disciplined investment strategy.

Follow the steps given below to start a StockSIP via Samco Star Backoffice.

Step 1: Log in to Samco Star Backoffice using your Backoffice login credentials. If you are logging in for the first time the password will be your PAN in caps.

Step 2: Now select STOCKSIP option in the menu.

Step 3: Search for the stock that you wish to do a SIP in. Let’s take IEX for instance and click on the Setup SIP. 

Step 4: Enter the number of the shares you want to invest in, select a start date for your monthly SIP, then click on Setup & Add to basket.

Step 5: Now you will see a pop-up with all of the SIPs you want to invest in then click on Setup SIP to proceed with the transaction.

Step 6: Validate your SIP transaction with an OTP confirmation and then click on the Proceed button.

Step 7: Congratulations! Your SIP order is placed successfully.

You can even start your Stock SIP journey via using Samco App and refer this link to know How to apply for StockSIP via Samco .

Special Support 

Book a special appointment with our expert team and get support to start your first stock SIP. Choose a time and date that is most convenient to you and receive a callback from our experts at the stipulated time. 

Click on the“Book Appointment Now” button and choose “Understanding Stock SIP – Special Support”. 

Choose your preferred date and time to get a complete demo of the Stock SIP feature. Fill in & confirm your client details on the appointment page and click on “Confirm”.

In case you are facing trouble fixing an appointment, send us an mail at support@samco.in

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What is Family Admin Feature in Samco Star Back Office? https://www.samco.in/help-support/article/family-admin-feature/ https://www.samco.in/help-support/article/family-admin-feature/#respond Thu, 10 Sep 2020 07:49:34 +0000 https://dev.samco.in/knowledge-center/?post_type=ht_kb&p=4593 We frequently come across families that trade & invest together in sync with each other. A common inconvenience they faced is tracking multiple portfolios with the same scripts bought at different times, different prices & through different accounts. Tracking your portfolio becomes a lengthy process, and at SAMCO we hate […]

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We frequently come across families that trade & invest together in sync with each other. A common inconvenience they faced is tracking multiple portfolios with the same scripts bought at different times, different prices & through different accounts. Tracking your portfolio becomes a lengthy process, and at SAMCO we hate lengthy processes!
So with the Samco Family Admin feature in Back Office, you can track your entire family’s portfolio with a single click!

How does the Samco Family Back Office work?

You can be both a Family Admin & a Family Member.
To become a Family Admin:

  1. Log in to the Star Back Office account you want to designate as family admin.
  2. Click on the Family Tab in the left column & click on the family admin tab.
  3. Add the Samco client code of all the family members.

That’s it! We will send an email and flash your request on their Star Back Office to all your family members for their confirmation & all they have to do is accept the invitation.
Note: Also add your client code to the family admin panel.

How to become a member of anot

  1. Provide your Client Code to the Family Admin.
  2. Accept their Invitation sent via Samco Star or E-Mail
  3. After their acceptance, you can view their details by logging into the Samco Star Back Office as usual & clicking on the Family Login button.

Apart from tracking the portfolio, you can:

  1. View the Ledger & Trade Books of your family members.
  2. See their Indian Trading League Ranks.
  3. View the Open Positions & Stock Holdings client wise & script-wise.
  4. Make Withdrawal requests for any family member for any segment.

Note: Withdrawals will only be credited to the linked bank account of your family member.
If some of your family members are not trading with Samco, head to the Referral Center in the Samco Star Back Office and refer them!

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How to upload Income Statement in Samco Star Backoffice? https://www.samco.in/help-support/article/how-to-upload-income-statement-in-samco-star-backoffice/ https://www.samco.in/help-support/article/how-to-upload-income-statement-in-samco-star-backoffice/#respond Mon, 26 Oct 2020 12:04:06 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=6617 Income proof is a mandatory document that is required if you want to trade or invest in the derivatives segment. This is mainly to prevent the use of black money in the derivatives market. Every derivative trader needs to submit their income proof every year to their stockbroker to meet […]

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Income proof is a mandatory document that is required if you want to trade or invest in the derivatives segment. This is mainly to prevent the use of black money in the derivatives market. Every derivative trader needs to submit their income proof every year to their stockbroker to meet the compliance.

The list of eligible Income Proof is as follows-

  • Bank Statement for the past 6 months
  • Salary Slip
  • Demat Holding Statement
  • Copy of ITR Acknowledgment
  • Form No.16
  • Net Worth Certificate

Here are the step to upload income proof from Samco Star Backoffice

Step 1: Log in to Samco Star Backoffice using your BackOffice login credentials. If you are logging in for the first time your password will be your PAN in caps.

Step 2: Go to the My Profile option available in the drop-down list on the top right.

Step 3: Scroll down to the Financial Forms section. Here you have to select your income range and the document you wish to submit.

 
Note: Document can be uploaded in pdf, png, jpg, jpeg only.
Step 4: Click on the choose file option to upload the income proof and click on submit. By which your income proof is submitted successfully.

In case you face any difficulty feel free to contact us on 022-22227777 or raise a ticket by clicking here.

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What are Broker Beneficiary Holdings? https://www.samco.in/help-support/article/what-are-broker-beneficiary-holdings/ https://www.samco.in/help-support/article/what-are-broker-beneficiary-holdings/#respond Tue, 29 Nov 2016 09:05:29 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=1819 A client has to open a demat account with a Depository Participant (DP) to hold his shares in the dematerialized form. If the shares are bought by the client from the exchange but the client does not have sufficient balance i.e. Debit balance or lower credit balance than required in […]

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A client has to open a demat account with a Depository Participant (DP) to hold his shares in the dematerialized form. If the shares are bought by the client from the exchange but the client does not have sufficient balance i.e. Debit balance or lower credit balance than required in his ledger account, the broker has the option to hold the shares on behalf of the clients.
However, the broker cannot hold the shares in its name and thus holds the share in a separate account known as “Broker Beneficiary A/c”. The holdings in such account is known as Broker Ben Holdings or Broker – Client Beneficiary Holdings.
Also, a client can have a demat account with a third party DP other than his trading broker. In such cases, the client needs to first transfer the shares to the broker where he wishes to sell the shares. Since the client does not have his own demat account with the broker, the holdings are temporarily held in the Broker Ben Account and the holdings are known as Broker Beneficiary Holdings. The broker will allow to sell the shares only if the holdings are available in the client demat account or the broker beneficiary holdings.
Since the beneficiary of the shares held in the Broker Ben Account are the actual clients, all dividends, bonus’, splits, etc on account of the shares accrue to the clients only and are credited to the clients accordingly.
To view the Broker Beneficiary holdings in the back office – SAMCO Star, after login, click on the tab “Positions” and select the option “Holdings”. This shall display the holdings of the client.

Checking Holdings from SAMCO STAR

After this, click on any particular share and it will display a detailed window

Broker Beneficiary Holdings - Holdings Menu in SAMCO STAR

As can be seen above, this detailed window shall display the Broker Beneficiary Holdings.

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What is NAV and Where To check NAV in Samco? https://www.samco.in/help-support/article/what-is-nav-and-where-to-check-nav-in-samco/ https://www.samco.in/help-support/article/what-is-nav-and-where-to-check-nav-in-samco/#respond Fri, 13 Nov 2020 11:41:18 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=7371 What is NAV? Net asset value (NAV) is the sum total of the market value of all the shares held in a portfolio, including cash balance. Where can I check my NAV in Samco? Step 1: Log in to Samco Back office i.e. star.samco.in Step 2: On the homepage, you […]

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What is NAV?

Net asset value (NAV) is the sum total of the market value of all the shares held in a portfolio, including cash balance.

Where can I check my NAV in Samco?

Step 1: Log in to Samco Back office i.e. star.samco.in
Samco Back Office
Step 2: On the homepage, you will find Your Assets option. You can view your NAV here (see screenshot).

NAV is a constitution of the following:

  1. Net Option: Net option shows the value of derivative trades done in your Samco account, which includes futures and options positions of equity, currency, and commodity.
  2. Cash available: This tab shows the total cash balance available in the trading account.
  3. Holdings: Holdings shows the value of stocks held in the demat account. The value shown here is based on the closing price of the stocks. For E.g. You might have bought stock at a price of Rs 100/ per share, however, If the closing price of the stock as per NSE website is Rs 80, then Holdings value in NAV will be calculated using Rs 80.
  4. Margin Blocked: Margin blocked shows the amount blocked for carryforward positions bought in the derivatives segment.

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How to check your past historical trades with SAMCO? https://www.samco.in/help-support/article/how-to-check-your-past-historical-trades-with-samco/ https://www.samco.in/help-support/article/how-to-check-your-past-historical-trades-with-samco/#respond Sun, 04 Sep 2016 07:51:19 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=570 This article will demonstrate how you can check you trade history. Historical trades, All your contract notes, etc, everything is available in your Star SAMCO Back office.Step 1) Visit star.samco.in – The SAMCO Back Office Step 2) Click on the “Report” button in the back office menu and then click […]

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This article will demonstrate how you can check you trade history. Historical trades, All your contract notes, etc, everything is available in your Star SAMCO Back office.
Step 1) Visit star.samco.in – The SAMCO Back Office

SAMCO Star Back Office

Step 2) Click on the “Report” button in the back office menu and then click on “Trade Book”

samco-back office-trade-book

Step 3) On the “Trade Book” page there you will find 4 options Viz

  • Segment
    • Under “Segment” option you can select a particular segment you want to see the historical trades for. For example  select “NSE EQ” under “ALL EQ” option to check trades you have made in the past on the NSE. Similarly all the segments and exchanges are listed in this sub menu under “Segment” Option.
  • Symbol
    • Lets assume you want to only check historical trades of a particular Stock, Derivative or a Commodity all you need to do is just enter the symbol of the respective stock or derivative or the commodity
      Example: to check all your historical trades made in NFO Nifty Options type” NIFTY” in the symbol search bar or if you want to check all your historical trades made in Sun Pharma search Script code “SUNPHARMA” in symbol search option.
  • Financial Year
    • Select the financial year you want to check the historical trader for.
  • Date Range
    • Select the date range between which you want to check the historical trades
samco-star-trade-nse-bse-historical-trades

Post selection the respective options click on “Show”. clicking on show will pop up the list of all the historical trades under the selected options.
Note that his output is the list of all your trades. The unique parameter in this report is Trade Number.

samco-star-trade-nse-bse

You can also download these trades by clicking on “download button”

samco-trade-book-nse-bse

Other Options under “Reports” button in back office menu options
–  Trade Book Summary – Displays the summary of all your historical trades grouped orderwise
Profit and Loss Statement – a Profit and loss statement of all your trades
Contract Note – All your contract notes are accessible from here

How to Check your past historical trades with Samco

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Types of Reports Available in Samco Star BackOffice https://www.samco.in/help-support/article/types-of-reports-available-in-samco-star-backoffice/ https://www.samco.in/help-support/article/types-of-reports-available-in-samco-star-backoffice/#respond Fri, 13 Nov 2020 05:20:18 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=6797 Samco Star BackOffice has several reports which will give you an accurate overview of your investments.These reports are freely available and are very useful to traders and investors to analyze their trades and investments.Now let’s see the types of reports one by one. Profit and Loss ReportProfit and Loss Report […]

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Samco Star BackOffice has several reports which will give you an accurate overview of your investments.
These reports are freely available and are very useful to traders and investors to analyze their trades and investments.
Now let’s see the types of reports one by one.

  1. Profit and Loss Report
    Profit and Loss Report is also popularly known as P&L Statment. This statement helps you analyze the total profit or loss you made within a particular financial year. It gives an overview of all your trades, open positions, buy and sell avg price, avg quantity, realized and unrealized profit or loss, etc. It is very essential to check your P&L statement regularly which will help you analyze and improve your trading style. Apart from this P&L Report helps you identify how much transaction cost you incurred within a particular financial year. This report is separated for equity and derivative segments which will help you analyze more accurately. You can refer to the below illustration for a better understanding.

If you wish to check your Profit and Loss Report you can follow the steps shown in this Article –  How to View and Download My Profit and Loss Statement from Samco Star Back office?
2. Trade Book 
A trade book I a consolidated statement in which you can see all your trades within the selected period. It is also known as Trading Ledger. Trade Book contains details like Trade Date, Exchange, Symbol (Stock Name/Contract), Series  (EQ/FUT/OPT/CUR), Action, QTY, Price, and order number. You can access your Trade Book in Samco Star Back Office-> Reports-> TradeBook.

3. Ledger
Ledger is similar to your bank account statement. In a bank statement, all your banking transactions are credited and debited similarly in a ledger all your transaction related to your trading account are recorded. You can access your ledger by following the steps shown this article – How can I check my SAMCO Ledger Account?

In case you face any difficulty to access any of these reports feel free to write us on support@samco.in or raise a ticket on our support helpdesk.

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What is my STAR Back office password? How to change back office password? https://www.samco.in/help-support/article/what-is-my-star-back-office-password-how-to-change-back-office-password/ https://www.samco.in/help-support/article/what-is-my-star-back-office-password-how-to-change-back-office-password/#respond Tue, 06 Sep 2016 08:31:07 +0000 https://www.samco.in/knowledge-center/?post_type=ht_kb&p=595 SAMCO Star Back office is a one of the most advance back office which SAMCO provides to its clients. You can check all your trading and demat related information in your back office. Right from Trade book summary to Indian trading league rankings, Ledger, PNL statement, Demat Holdings, Referral etc.To […]

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SAMCO Star Back office is a one of the most advance back office which SAMCO provides to its clients. You can check all your trading and demat related information in your back office. Right from Trade book summary to Indian trading league rankings, Ledger, PNL statement, Demat Holdings, Referral etc.
To login to your SAMCO Star back office Visit star.samco.in.

SAMCO Star Back Office

Your SAMCO Star back office password is by default your PAN. for example if your client id is DX1111 and your PAN is ABCDE1234F, your back office login Id would be DX1111 and your password would be ABCDW1234F . 
To change your back office i.e. SAMCO STAR password

  • Go to Account Settings (From the top right corner)
  • Reset Password Menu
    • Enter your old password
    • Enter your new password
    • Confirm new password
    • Click on SUBMIT
What is my star back office password how to change back office password

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